A. Our site functions solely as a listing service, where event organizers can list and sell their tickets, being responsible for their listings. When a ticket is purchased, the payment is handled by PayPal. We opt for PayPal to manage transactions as it provides security and protection for buyers. Sellers need to have a registered email with PayPal to receive payments. We deduct fees from the seller for each ticket sold, not from the buyer.

B. PayPal offers a service called PayPal Purchase Protection that covers any payer on the platform in case of problems. If an item doesn't arrive or is significantly "not as described" by a seller, PayPal will facilitate a full refund.

C. When you buy a ticket or an item, the total charge on your statement will be in two parts: one part for the seller's payment and another part for the DESIFORMAL Fee. The total will be displayed at checkout.

3) Is my payment secured?

A. YES. All payments are handled through PAYPAL/Stripe.

B. DesiFormal does not collect credit card information.

C. When you purchase a ticket on the DesiFormal site, PayPal handles the payment transaction. We do not store or keep your credit card information.

A. No. When you sign up, it will ask you for a college email address and a private email address. Going forward, you will only log in using your private email address and the password you created. Any access to the college side will only be available after your college email is verified.

A. When you create the account for the first time, you will receive a confirmation email that you must verify. Once verified, it will work.

B. Please do not use autofill information. Sometimes, browsers do not accept it. Please type in your email and password manually and try again.
C. If the account is found to be fraudulent, it will be removed.