FAQ

Yes. You can upgrade or downgrade anytime — for example, start with the Basic plan and move to Standard or Pro when you’re ready to add more features.

Not at all. Every site comes with ready-made templates and easy editing tools.

No hidden fees. We provide free setup with every plan. You only pay the monthly cost.

No. Each site comes with a free subdomain (for example, yoursitename.DesiExpo.com). If you want a custom address like yoursitename.com, you can set it up from the user panel. It may take up to 96 hours for the changes to take effect depending on how soon the DNS updates.

VCARD is like a digital business card. It’s a quick and easy way to put your business and contact information online so the world can find you and have a digital presence

It's a feature available on some packages for those who are looking to setup a campaign for donation collection.

Yes, depending on the package you choose, you’ll be able to connect your own domain name. You will not be transferring your domain to us. Unlike other sites that require a transfer, we do not. Instead, you’ll simply update your domain’s CNAME record in your domain panel. Please refer to the Custom Domain Setup guide for instructions.

No we do not sell domain names. You would need to purchase your own domain name from any domain selling sites example GoDaddy.com

a.    After signing up, the system redirects directly to the login screen and you will recieve a Verification Email
c.    Please check your email and click the link to verify your account.
d.    If you don’t receive the email, note that each email provider handles emails differently.
e.    Be sure to check your Junk, Spam, Promotions, or Trash folders.
f.    If you still don’t find the email you can try forgot password to send a reset email.
g.    If the above does not work, reach out to us via the contact us form. Provide your name and email address you used. Keep in mind if your information is identified as Spam it will not be activated.

3) Is my payment secured?

A. YES. All payments are handled through PAYPAL/Stripe.

B. DesiEXPO does not collect credit card information.

C. Payment will appear as DesiFormal, PayPal handles the payment transaction. We do not store or keep your credit card information.

A. When you create the account for the first time, you will receive a confirmation email that you must verify. Once verified, it will work.

B. Please do not use autofill information. Sometimes, browsers do not accept it. Please type in your email and password manually and try again.
C. If the account is found to be fraudulent, it will be removed.